Hi Peter,

Hope this email finds you well.  I just wanted to take a moment to let you know that my dealings with your business has been excellent.  I met with you initially to look through my property and you recommended Virginia Jay for managing my property in North Adelaide and Virginia has really impressed me.

My property is being well looked after and is always presented in an excellent condition.  Virginia's attention to detail, dedication, and keeping the landlord informed and update regularly has been very much appreciated. 

Virginia shows professionalism and courteousness at all times and I have built trust in your business because of Virginia's conduct in managing my tenant/property.  I would recommend Virginia and your business to any persons that I come into contact with for property management with no hesitation. 

If you could pass on my compliments to Virginia as well that would be appreciated.

Enjoy your weekend.

Kind regards
Julie J

Julie J
 Good morning 

Thank you so much for the update.  Please proceed with the removal of the inlet strainer and perhaps have the plumber look at the roof gutters as well to see if there is a blockage that is causing the water link.  If you feel that it requires a roof plumber then please organise.  It is still a mystery to me where the water is coming from. 
Thanks for following up on the other issues we are so impressed with the service you provide 10/10!!!


Kind regards,

Thank you

Thanks for the great info and photos in the recent inspections for both properties.

 We wish to renew the lease for 12 months at the same rent.

 On a side note, you and your team at the office are doing such a wonderful job at managing our property I would like to know if you have any connections in Darwin we are looking for a new agent for our unit up there. Our agent up there just doesn't compare.


P Moore

 Dear Peter,


Hope all is well with you.


I am the landlord of 402 and 912 Morphett St Adelaide. I have been under your management since May/June last year . It has been a great journey from the beginning .

This is just a quick note to give you feedback about Virginia Jay. 

Virginia took it to another level with unit 402. Virginia has been very proactive and professional in every aspect with both Landlord and Tenant. Virginia managed to leased this unit with only 3 weeks vacancy. Virginia understands my requirement from just speaking for a few times on the phone. When I was not contactable last week due to overseas holiday, Virginia had the initiative of reducing the weekly rent for $10. She went out of her way and did a Sunday open house for my unit. This is an absolutely top notch service from Virginia. I would love to have her as my property manager for many years to come.


Peter, please make sure she is happy.



Prompt Payments
Just letting you know that I have a property manager looking after our property now, and they will handle the insurance invoice. They are very prompt with their payments. If you are renting out your place and need their service, I can recommend them, they are very good. Cheers,


Friendliness and Professionalism
Thank you for your prompt efficiency, as usual. I wish you and all at Adelaide Residential a Merry Christmas. I very much appreciate your work for our family - you always respond with such friendliness and professionalism and that is sometimes hard to come by these days. I'm sure Jude would join with me in saying thank you as well. With best regards,


Thank you!
I just wanted to drop a quick email to thank you and your team for their efforts, which we greatly appreciate. Wishing you a wonderful and safe break over Christmas, with minimum 'emergency call outs!


Man you guys are efficient!
Out of curiosity , how many properties do you have to watch over? Because to be honest , through our dealings , your professionalism makes my wife and I feel like we are your one and only client. It's wonderful!

Happy landlord

Professionalism and Actions
It is a credit to your professionalism and actions, and you are making us, and I am sure each of your clients feel like they are your priority. We truly appreciate this and it is refreshing change from what we have been used to receiving.

Quality Service
I would like to formally pass on my sincere appreciation for the recent efforts and assistance provided by my Property Manager.
I recently had an unexpected concern with my property that required him to assist with. From the first phone call from the tenant through to the summary phone conversation with my insurer, He looked after the entirety. His exceptional efforts through this process were very timely and handled with competent professionalism.
The representative from my insurance company also commented that in all the years of working with many various Property Managers, He was the best manager that Vanessa had to deal with. In this day and age it seems to me that ‘good old quality service’ is slowly disappearing but your level of service was excellent and a credit to your organisation.
If you could acknowledge and pass on my appreciation, that would be greatly appreciated and I will be recommending your company to any future potential clients.
Yours sincerely,
Craig D

Excellent Communication
Just wanted to say thank you for your approach to managing our property.
During our recent routine inspection , she noticed a couple of maintainence issues that could have become quite expensive. You bought them to our attention , arranged quotes , organised the repairs and kept us informed the whole time .Your attitude towards us as landords and our property makes us 100% sure we are in very capable hands.


Exceptional Service
During a recent emergency with our property we needed access to trades and services quickly. Living interstate made matters worse and we were concerned that things would get out of hand before they got better.
From the start our property manager took control of everything and he dealt with all the trades and the insurance company quickly and efficiently. We didnt have to worry about a thing and not only was everything repaired and the tenant retained but his communication during the whole proccess was fantastic.

David R